Author Topic: all-pro service (Read 2754 times)

kauaikid · « **on:** May 21, 2008, 03:35:42 PM »

If you buy from all-pro ask for Pepe. He's a good guy to deal with and gives great customer service.

TheCookieMonster · « **Reply #1 on:** May 21, 2008, 03:54:03 PM »

talk to INFERNAL on this board...he works at all pro

ive ordered stuff from them and they have always been nice to work with and the orders have always been correct

Yoat Goat · « **Reply #2 on:** May 21, 2008, 03:58:48 PM »

My bro got there SAS kit and got a 4" spring and a 5" spring...

madhunt · « **Reply #3 on:** May 21, 2008, 04:22:30 PM »

wow thats not right.

kauaikid · « **Reply #4 on:** May 21, 2008, 05:54:41 PM »

it's not that they weren't nice and I realize mistakes happen. I just thought that since I was spending so much and they knew the order was traveling to hawaii they would've double checked. Besides they said the reason it took 6 weeks to be sent out was because one part was out of stock and they didnt want to send it to me incomplete.

Tool Pimp · « **Reply #5 on:** May 21, 2008, 07:20:17 PM »

IMO they are human and mistakes happen, not wanting to send incomplete is understandable shipping is not cheap and as for trying to sell the incorrect lift, it makes sense to me because of the whole shipping thing

blackdiamond · « **Reply #6 on:** May 21, 2008, 07:37:02 PM »

If you got springs that were different than what you ordered it should be their dime to get you the correct parts.

kauaikid · « **Reply #7 on:** May 21, 2008, 08:33:44 PM »

I agree. However with shipping time i'd be out of a truck for probably another 2 months since it's suspension is gone. I can live with the 4 inch but would've appreciated them suggesting that they'd resolve it. I was just a little disappointed with the whole situation and wanted to let potential all-pro customers know that they should inquire when ordering about all the details so the same thing doesn't happen to them.

iNfErNaL · « **Reply #8 on:** May 22, 2008, 12:04:40 AM »

What's up Ken?.I'm real sorry about the mix up.I'm not the one you talked to when you first called today but I did take your order.I don't exactly remember what size springs you ordered but if you got the incorrect ones,I appologise.From what I was told after you called today there was a concern on your end about being able to clear 35s with the 4 Inch springs without having to do any fender trimming.4 Inch springs are what we recomend for a 35 inch tire.As far as the wait,I appoligise about that too but I explained to you when you placed the order that when a shipment goes out Aloha Freight,it has to be complete before it leaves our warehouse,so if an item is back ordered,we have to hold the order until it is complete,unlike UPS where we can ship right away,if an item is back ordered we can ship that item when we receive it.Let me see what I can do and I will give you a call in the morning...Just to give you an idea,here's a couple of pictures of some of my customer's trucks.The first one is one of my other Hawaiian buddies Max.He's running 4" Springs in the front of his 4Runner with 37" MTRs with absolutely no fender trimming and has no rubbing issues.The second picture is my buddy Ed's Toy and he's also running 4" Springs all the way around with 35" BFG Mud Terrains with no fender trimming and no rubbing issues as well.

toyotamobing · « **Reply #9 on:** May 22, 2008, 12:34:56 AM »

i ordered a long spline kit from them yesturday(wed) and they told me it would be here today...so i hope it is since i need it so i can get my front DL made for this weekend, i have faith in them

iNfErNaL · « **Reply #10 on:** May 22, 2008, 12:39:08 AM »

Quote from: toyotamobing on May 22, 2008, 12:34:56 AM

i ordered a long spline kit from them yesturday(wed) and they told me it would be here today...so i hope it is since i need it so i can get my front DL made for this weekend, i have faith in them

Ha Ha,I took your order too.I made sure it went out yesterday,I will track it first thing in the morning.

toyotamobing · « **Reply #11 on:** May 22, 2008, 01:04:46 AM »

awesome thanx!!!! thats all that stands between me and the rubicon this weekend

iNfErNaL · « **Reply #12 on:** May 22, 2008, 08:28:30 AM »

Hey Kyle,I just tracked it.It's scheduled to deliver to you today

.

MiniSimp · « **Reply #13 on:** May 22, 2008, 08:32:38 AM »

Quote from: Infernal on May 22, 2008, 08:28:30 AM

Hey Kyle,I just tracked it.It's scheduled to deliver to you today .

Cool! What are you shipping me again?

iNfErNaL · « **Reply #14 on:** May 22, 2008, 09:23:11 AM »

Quote from: MiniSimp on May 22, 2008, 08:32:38 AM

Cool! What are you shipping me again?

$Beer Chug\'n$

toyotamobing · « **Reply #15 on:** May 22, 2008, 10:51:33 AM »

haha wrong kyle...sweet no as it just depends on how fast my buddy can make my driveshaft...

TIMS89CRAWLER · « **Reply #16 on:** May 22, 2008, 11:37:01 AM »

I have ALWAYS had great customer service with allpro.... my orders have always came complete and on time if not early..... not to mention if anything goes wrong we have INFERNAL to mess with on here about it and he will always get it taken care of

I have spent alot of money with them and I would never hesitate to do it again..... a great company to do business with in my opinion $Beer Chug\'n$

kauaikid · « **Reply #17 on:** May 22, 2008, 11:46:40 AM »

I spoke with infernal last night and we got it resolved. Thanks Pepe.

TIMS89CRAWLER · « **Reply #18 on:** May 22, 2008, 12:03:00 PM »

ya he is real good at getting things worked out and making people happy..... good job Pepe you rock man

CrazyYota · « **Reply #19 on:** May 22, 2008, 12:43:00 PM »

Off topic any more pics of the grey First Gen?

907yota · « **Reply #20 on:** May 22, 2008, 01:56:02 PM »

thats shitty,
I going order my SAS from Marlin for sure... You still live on Kauai? hows wheeling kalaheo dam.i heard they closed the road and people been taking the back road. i loved hitting up loop road to powerlines. I miss home!!! kauaistyle

kauaikid · « **Reply #21 on:** May 22, 2008, 11:42:11 PM »

The last time i went up to kalaheo dam was with my 83 toyota and somebody stuck a tree stump with roots on it in a mud pit. The stump got wedged between my drivers side front and rear tires. It took us 2-3 hours to dig it out and wedge it out from between the tires. It was like a lock. I now live in Hilo. Sooooo many rocky fishing trails here, which is why I'm building my truck.

TheCookieMonster · « **Reply #22 on:** May 23, 2008, 08:17:34 AM »

im glad you guys got it all worked out

907yota · « **Reply #23 on:** May 23, 2008, 12:57:54 PM »

sweet!!!I live in Juneau alaska now, theres no real trails around me except for a few rocky hiking trails that's illegal to wheel and only a toyota can fit through the barriers.no one here knows about SASing rigs, everytime i try explaining it to someone they got a blank look on their face. so it'll be the first in juneau.

Quote from: kauaikid on May 22, 2008, 11:42:11 PM

The last time i went up to kalaheo dam was with my 83 toyota and somebody stuck a tree stump with roots on it in a mud pit. The stump got wedged between my drivers side front and rear tires. It took us 2-3 hours to dig it out and wedge it out from between the tires. It was like a lock. I now live in Hilo. Sooooo many rocky fishing trails here, which is why I'm building my truck.

kauaikid [OP]

kauaikid [OP]

kauaikid [OP]

kauaikid [OP]

Related Topics