fyi, the droir razr doesn't have a removeable battery (not easly removeable anyway like other phones) i wouldn't recommend it...
you have 14 days to get the phone replaced @ a verizon store.. after that they send you a "refurb" in the mail.
The razr is new enough that you get a new phone instead of a refurb. My wife's razr wouldn't power back on, went through the troubleshooting with verizon over the phone and they sent her a new one.
