no refund, nothing I can do! In the warranty it states you are responsible for getting it back to oregon engines no matter if you buy it and get it and it is junk like mine was right off the bat. I was told by oregon engines if I did not pay the 350 bucks for shipping they would start to charge me a storage fee by the end of the week. I am going to pay him for the shipping because I do not want any more headaches but trust me I will spread the word for years to come about his good service.