Author Topic: Making Of The Willy Mammoth  (Read 789440 times)

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Willy Mammoth

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Re: Making Of The Willy Mammoth
« Reply #90 on: Jan 21, 2005, 07:58:37 PM »
 :rivers: Well, it's not even Saturday yet and I broke my tubing bender :confused:  Did I do somthing wrong  :dunno:  but the dam thing just broke. Now the first thing I did was call Pro Tools and left them a nice message. Then I thought my whole weekend plans just went out the window rite? Wrong! :nope: Not this kid. I ground down their shotty weld, beveled the pieces, made up a gusset and TIG welded it back together. Now I dare it to break :nana:  :moon:  I am going to send them a bill for the repairs and they had better pay it or they will have a hard time selling any more benders to this crowd. They also need to start gusseting their dies. After the repair I tested it and  :biggthumpup: it works, but man is this 2" .120 wall DOM tough to bend. Well I hope I have better luck tomorrow :crossed:

Update on the broken die. They called me back and were very nice over the phone. They appoligized for the inconvience and said they would make it up to me. They offered me a credit toward my next purchase, but I said I did not know if I would need anything else for a while. They were going to send me a check for the repair and I mentioned to them that I would like to try their bending software so they sent me a free copy. Overall I feel good about their customer service and would recommend them because of that alone. I do hope they will gusset the large dies from this day forward just to give that extra asurance there are no more breakages.
 :thumbs:


« Last Edit: Feb 24, 2017, 02:02:20 AM by Willy Mammoth »
:usa: American by birth, redneck by choice. 

Making Of http://board.marlincrawler.com/index.php?topic=6472.0  
 
Sightings Of  http://board.marlincrawler.com/index.php?topic=10805.0

 
 
 
 
 

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