We area all aware that sometimes the customer service at Marlin Crawler is not perfect at time and can leave a lot to be desired. Our issue with you, and a few others that pass through, is that you have five posts and they are all related to complaints. The forum is not a customer service gateway for Marlin Crawler and all of the active forum members are aware of the issues that some customers have and unfortunately it seems to be part of doing business with Marlin Crawler. I've personally not had an issue but have not ordered anything in a long time and never when I was in any rush. I've had the experience of having to call multiple times to get through and also having it answered on the first attempt. It seems to be hit or miss.
Did you order anything this time that was unique to Marlin Crawler? I'm honestly curious why you would order from them based on your first experience if this is your response to having a similar 2nd experience. It clearly frustrates you.
