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We now offer USPS via FedEx SmartPost. This will be a trial period to see how it works out. FedEx has partnered with USPS so, we no longer have to drive to the post office and wait in line (for what seems like an eternity) to get your items to you. What does this mean for you? CHEAPER SHIPPING! The two biggest problems we had with USPS: - Lack of tracking information available to you- Time vs cost in taking items to the post office FedEx SmartPost fixes these problems. When you place an order using USPS via FedEx SmartPost you will receive a tracking number from FedEx. Don't panic. You will be able to track your USPS shipment via the FedEx website which gives detailed information on your package whereabouts. Why is this so awesome? Well, now you will see where your goodies are instead of getting a notification from USPS stating they delivered the item yesterday. SmartPost fine print:Typically transit time can be up to 14 business days within the contiguous U.S., based on the final destination ZIP code. Longer transit times to destinations outside the contiguous U.S.. Maximum weight is 70 lbs; maximum length and girth is 130 inches. Coverage is 100 percent of U.S. residential addresses, including P.O. boxes, APO and FPO destinations, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and all other U.S. territories.
Finding out the hard way, how worthless this shipper really is, and no way to contact MC, guess I have to stop payment at this point and send the incomplete order back on my dime, my wife is more pissed than I am !! Pathetic really : ( FAIL !
Hello Scott,I am not sure what the issue is, but please send CJ and/or Dave a message about it here:Message CJ: https://www.marlincrawler.com/contact/chris-jordanMessage Dave: https://www.marlincrawler.com/contact/dave-carnahanOur phones have been on today and we are taking calls one after the next We worked the phones yesterday and processed a lot of orders plus helped a lot of walk-in customers too. It was a good Tuesday for us, hopefully you can get in contact with someone today.Regards,BigMike
Good talking to ya on the phone earlier. Sorry for my confusion in not only knowing the first delay, but in also not communicating with our shipper when your package went out the door yesterday. I'll be making it all right for ya tomorrow!! Regards,BigMike
When you use UPS, people say FedEx is better. When you use Fedex, people say USPS is better. When you use USPS, people say UPS is better. As Mikey said, all shippers drop the ball from time to time.
This is true, but IMHO UPS is by far the worst.
Is it a function of where the items are being shipped?I've never had any problems with any of the 3 carriers sending items to Bakersfield or Inglewood CA.
This fall we should finally be offering all three choices, FedEx, USPS, and UPS.
Sorry for all the trouble guys. With Lee out until Jan with a broken leg, CJ is our only sales team member at the moment and we've reduced our phone lines to just 1 line and he is swamped. We've already quickly interviewed a few part-time guys but they both could only work a few hours per day so we are still looking around.Until then, please email CJ direct at firstname.lastname@example.org. I know he is checking his emails, so even if he is busy you should be able to contact him there.Again, sorry for the trouble and thank you very much for your patience!! We are here working very hard, just understaffed at the moment.Regards,BigMike
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